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Terms and Conditions

Ownership of Site; Agreement to Terms of Use

These Terms and Conditions of Use (the “Terms of Use”) apply to the Mervin web site located at and all associated sites linked by Mervin, its subsidiaries and affiliates, including Mervin websites around the world (collectively, the “Site”). The Site is the property of Mervin Head, Inc. (“Mervin”) and its licensors. BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Mervin reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, Mervin grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the site.


All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the site is owned, controlled or licensed by or to Mervin, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Except as expressly provided in these Terms of Use, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, Web site or other medium for publication or distribution or for any commercial enterprise, without Mervin’s express prior written consent.

You may use information on Mervin products and services (such as data sheets, knowledge base articles, and similar materials) purposely made available by Mervin for downloading from the site, provided that you (1) not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) not make any additional representations or warranties relating to such documents.

Your Use of the Site

You may not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the site or any content, or in any way reproduce or circumvent the navigational structure or presentation of the site or any content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the site. Mervin reserves the right to bar any such activity.

You may not attempt to gain unauthorized access to any portion or feature of the site, or any other systems or networks connected to the site or to any Mervin server, or to any of the services offered on or through the Site, by hacking, password “mining” or any other illegitimate means.

You may not probe, scan or test the vulnerability of the site or any network connected to the site, nor breach the security or authentication measures on the site or any network connected to the Site. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Site, or any other customer of Mervin, including any Mervin account not owned by you, to its source, or exploit the Site or any service or information made available or offered by or through the Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the site.

Harassment in any manner or form on the site, including via e-mail or chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including a Mervin or other employee, host or representative, as well as other members or visitors of the site, is prohibited. You may not upload to, distribute, or otherwise publish through the site any content that is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, which may constitute or encourage a criminal offense, violate the rights of any party, or which may otherwise give rise to liability or violate the law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Mervin does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user generated content on the site, Mervin is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Mervin reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, in its sole opinion, (b) fraudulent, deceptive or misleading, (c) in violation of copyright, trademark or other intellectual property right of another or (d) offensive or otherwise unacceptable to Mervin at its sole discretion.

In an attempt to provide increased value to our visitors, Mervin may choose various third-party websites to link to from its own site. However, even if the third party is affiliated with Mervin, Mervin has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Mervin. Mervin has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or content of such websites. These linked sites are only for your convenience and therefore you access them at your own risk.

You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the site or Mervin’s systems or networks, or any systems or networks connected to the site or to Mervin.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the site or any transaction being conducted on the site, or with any other person’s use of the site.

You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to Mervin on or through the site or any service offered on or through the site. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.

You may not use the site or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Mervin or others.

Purchases; Other Terms and Conditions

Additional terms and conditions may apply to purchases of goods or services and to specific portions or features of the site, including contests, promotions or other similar features, all of which terms are made a part of these Terms of Use by this reference. You agree to abide by such other terms and conditions, including where applicable representing that you are of sufficient legal age to use or participate in such service or feature. If there is a conflict between these Terms of Use and the terms posted for or applicable to a specific portion of the Site or for any service offered on or through the site, the latter terms will control with respect to your use of that portion of the Site or the specific service.

Mervin’s obligations, if any, with regard to its products and services are governed solely by the agreements pursuant to which they are provided, and nothing on this site should be construed to alter such agreements. Mervin may make changes to any products or services offered on the site, or to the applicable prices for any such products or services, at any time, without notice. The materials on the Site with respect to products and services may be out of date, and Mervin makes no commitment to update the materials on the Site with respect to such products and services. Additional terms and conditions, incorporated in the Legal section of the site, may apply. Each of these policies may be changed from time to time and are effective immediately upon posting such changes on the site.

Accounts, Passwords and Security

Certain features or services offered on or through the site may require you to open an account (including setting up an Mervin ID and password). You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. You agree to notify Mervin immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by Mervin or any other user of or visitor to the Site due to someone else using your Mervin ID, password or account as a result of your failing to keep your account information secure and confidential.

You may not use anyone else’s Mervin ID, password or account at any time without the express permission and consent of the holder of that Mervin ID, password or account. Mervin cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.


Mervin’s Privacy Policy applies to use of this Site, and its terms are made a part of these Terms of Use by this reference. To view Mervin’s Privacy Policy, click here. Additionally, by using the site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.

Links to Other Sites and to the Mervin Site

This site may contain links to other independent third-party Web sites (“Linked Sites”). These linked sites are provided solely as a convenience to our visitors. Such linked sites are not under Mervin’s control, and Mervin is not responsible for and does not endorse the content of such linked sites, including any information or materials contained on such linked sites. You will need to make your own independent judgment regarding your interaction with these linked sites.



The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.

Mervin reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the site, or any portion of the site, for any reason; (2) to modify or change the site, or any portion of the site, and any applicable policies or terms; and (3) to interrupt the operation of the site, or any portion of the site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

Typographical Errors

In the event a Mervin product is listed at an incorrect price due to a typographical error, error in pricing information received from our suppliers, or from a computer hack or other computer glitch, Mervin will have the right to refuse or cancel any orders placed for product listed at the incorrect price. Mervin will have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Mervin will issue a credit to your credit card account in the amount of the incorrect price.


Mervin is committed to improving the accessibility of our websites and electronic communications. Working with a retained accessibility consultant, Mervin is striving for the highest level of accessibility for people with disabilities.

Over time we will be implementing relevant portions of the Section 508 Web Accessibility Standards developed by the United States Access Board, as well as the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.1. With our consultant’s assistance, we will test our materials with assistive technology such as screen readers and screen magnifiers, and with users with disabilities who use these technologies. These processes will promote accessibility for everyone, regardless of disability or device used to access information on our websites and electronic communications.

Below are some of the steps we are or will be taking to ensure the accessibility of our online materials.

  • All images will contain appropriate alternative text
  • Form elements will be properly labeled
  • Data tables will contain headers where appropriate
  • Headings will be used throughout the site
  • Multimedia (video or audio clips) will be captioned and/or described
  • All areas of the website will be operable without the use of a mouse
  • Foreground/background color schemes will provide adequate contrast
  • Information will not be conveyed through the use of color alone
  • Links will be worded to make sense when read out of context
  • A method will be provided to bypass repetitive navigational links
  • Text will be resizable in all browsers

Please be aware that our efforts are ongoing; as a result there may be areas of our sites that are less accessible than others during a given period of time.

Limitation of Liability

Except where prohibited by law, in no event will Mervin be liable to you for any special, indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if Mervin has been advised of the possibility of such damages.

If, notwithstanding the other provisions of these Terms of Use, Mervin is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the site or any content, Mervin’s liability will in no event exceed the greater of (1) the total of any subscription or similar fees with respect to any service or feature of or on the site paid in the six months prior to the date of the initial claim made against Mervin (but not including the purchase price for any Mervin hardware or software products or any AppleCare or similar support program), or (2) US$100.00. Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you.


You agree to indemnify and hold Mervin, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, parents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against Mervin by any third party due to or arising out of or in connection with your use of the site.

Violation of These Terms of Use

Mervin may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Mervin’s rights or property, or the rights or property of visitors to or users of the site, including Mervin’s customers. Mervin reserves the right at all times to disclose any information that Mervin deems necessary to comply with any applicable law, regulation, legal process or governmental request. Mervin also may disclose your information when Mervin determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

You acknowledge and agree that Mervin may preserve any transmittal or communication by you with Mervin through the site or any service offered on or through the site, and may also disclose such data if required to do so by law or Mervin determines that such preservation or disclosure is reasonably necessary to (1) comply with legal process, (2) enforce these Terms of Use, (3) respond to claims that any such data violates the rights of others, or (4) protect the rights, property or personal safety of Mervin, its employees, users of or visitors to the Site, and the public.

You agree that Mervin may, in its sole discretion and without prior notice, terminate your access to the site and/or block your future access to the Site if we determine that you have violated these Terms of Use or other agreements or guidelines which may be associated with your use of the site. You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to Mervin, for which monetary damages would be inadequate, and you consent to Mervin obtaining any injunctive or equitable relief that Mervin deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies Mervin may have at law or in equity.

You agree that Mervin may, in its sole discretion and without prior notice, terminate your access to the site, for cause, which includes (but is not limited to) (1) requests by law enforcement or other government agencies, (2) a request by you (self-initiated account deletions), (3) discontinuance or material modification of the site or any service offered on or through the site, or (4) unexpected technical issues or problems.

If Mervin does take any legal action against you as a result of your violation of these Terms of Use, Mervin will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to Mervin. You agree that Mervin will not be liable to you or to any third party for termination of your access to the site as a result of any violation of these Terms of Use.

Governing Law; Dispute Resolution

You agree that all matters relating to your access to or use of the site, including all disputes, will be governed by the laws of the United States and by the laws of the State of Washington without regard to its conflicts of laws provisions. You agree to the personal jurisdiction by and venue in the state and federal courts in Seattle, Washington, and waive any objection to such jurisdiction or venue. Any claim under these Terms of Use must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred. Claims made under the separate terms and conditions of purchase for goods and services are not subject to this limitation. No recovery may be sought or received for damages other than out-of-pocket expenses, except that the prevailing party will be entitled to costs and attorneys’ fees. In the event of any controversy or dispute between Mervin and you arising out of or in connection with your use of the Site, the parties will attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within a reasonable time (not to exceed thirty (30) days), then either party may submit such controversy or dispute to mediation. If the dispute cannot be resolved through mediation, then the parties will be free to pursue any right or remedy available to them under applicable law.

Void Where Prohibited

Mervin administers and operates the Site from its location in Seattle, Washington, in the United States of America; other Mervin sites may be administered and operated from various locations outside the United States. Although the Site is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Site are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. Mervin reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Site is void where prohibited. If you choose to access the Site from outside the United States, you do so on your own initiative and you are solely responsible for complying with applicable local laws.


You may not use or export or re-export any content or any copy or adaptation of such content, or any product or service offered on the site, in violation of any applicable laws or regulations, including without limitation United States export laws and regulations.

If any of the provisions of these Terms of Use are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions will be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms of Use, so that these Terms of Use will remain in full force and effect. These Terms of Use constitute the entire agreement between you and Mervin with regard to your use of the site, and any and all other written or oral agreements or understandings previously existing between you and Mervin with respect to such use are hereby superseded and cancelled. Other than as provided in a purchase agreement you enter into with Mervin, Mervin will not accept any counter-offers to these Terms of Use, and all such offers are hereby categorically rejected. Mervin’s failure to insist on or enforce strict performance of these Terms of Use will not be construed as a waiver by Mervin of any provision or any right it has to enforce these Terms of Use, nor will any course of conduct between Mervin and you or any other party be deemed to modify any provision of these Terms of Use. These Terms of Use will not be interpreted or construed to confer any rights or remedies on any third parties.

Mervin provides access to Mervin international data and, therefore, may contain references or cross references to Mervin products, programs and services that are not announced in your country. Such reference does not imply that Mervin in your country intends to announce such products, programs or services.

Feedback and Information

Any feedback you provide at this site will be deemed to be non-confidential. Mervin will be free to use such information on an unrestricted basis.